The fastest way to reach us is by phone, answered 24 hours a day. Give your street and nearest cross street when you call, along with the ZIP code, and scheduling starts from there.
Email.
For a non-urgent question, a quote follow-up, or anything that does not need an immediate answer, email contact@prorodentcontrolgreatneck.com and we will respond during business hours. For anything urgent, call instead since the phone line is monitored around the clock and email is not.
What to have ready when you call.
Having your ZIP code, a rough sense of when you first noticed activity, and which room or area it is concentrated in speeds up scheduling. None of that is required to call, but it does help us plan the first visit more precisely before a technician arrives.
How scheduling actually works.
A call starts with a short set of questions about what has been seen or heard, then moves to scheduling an inspection around your availability. Same-day visits are offered where the day's route allows, and the technician calls ahead before arriving.
Sources and standards
Public guidance behind the advice on this page. It describes general practice and rules, not a claim about any one provider.
CDC: Hantavirus Prevention: The seal up, trap up, clean up approach to rodent-proofing a home that public-health guidance recommends.
US EPA: Restrictions on Rodenticide Products: How federal rules limit consumer rodenticides to ready-to-use bait stations and keep second-generation anticoagulants for professionals.
Common questions
What areas do you serve?
Great Neck and the nearby towns listed on our areas page, verified against our coverage data and distance from Great Neck.
Is the business address a walk-in office?
No. It is a mailing and citation address only. All service is by phone and on-site visit.
Can I text instead of calling?
Calling is the reliable way to reach us, since the line is answered around the clock and a technician can ask follow-up questions in real time.
Do you call back if I miss a return call?
Yes. If we return your call and reach voicemail, we try again, but calling us back directly is usually the fastest way to get scheduled.
Where a call can reach
Give your street and nearest cross street when you call, whether that is inside Great Neck or one of the nearby towns we cover, and scheduling starts from there.